Privacy Policy

This Privacy Policy for CeardTech LLC ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Download and use our desktop application (FrankenCoder), or any other application of ours that links to this Privacy Policy
• Visit our website at frankencoder.com
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@ceardtech.com.

1. Our Commitment to Privacy

FrankenCoder is built on a local-first philosophy. We believe your code, your data, and your AI interactions are yours alone. Unlike cloud-based development tools, FrankenCoder is designed to keep your information on YOUR computer, not ours.

2. What Information Do We Collect?

Information You Provide Directly to Us

We only collect information that you voluntarily provide to us when you:

Purchase Information: When you purchase FrankenCoder, our payment processor (Gumroad) collects payment information including your name, email address, and payment details. We receive your name and email address to deliver your license, but we do not receive or store your full payment card details.

Support Requests: If you contact us for support at support@ceardtech.com, we collect the information you provide in your communication, such as your name, email address, and the content of your message.

Account Information: If you create an account on our website, we collect your email address and any profile information you choose to provide.

Information Collected Automatically

License Validation: When you activate FrankenCoder, the application may verify your license key with our licensing provider. This verification transmits only your license key and a device identifier - no code, project data, or usage information is transmitted. The device identifier is a non-human-readable hash generated by the application and does not include hardware serial numbers, MAC addresses, or personally identifiable device information.

Website Analytics: Our website (frankencoder.com) may use basic analytics to understand traffic patterns. This may include IP address, browser type, and pages visited. This does NOT apply to the FrankenCoder desktop application.

3. What Information Do We NOT Collect?

FrankenCoder does NOT collect, transmit, or have access to:

• Your source code or project files
• Your AI conversations or chat history
• Your indexed codebase or embeddings
• Your system prompts or agent configurations
• Your API keys for third-party services (stored locally, encrypted)
• Your usage patterns within the application
• Screenshots or recordings of your activity
• File names, folder structures, or project metadata
• Any telemetry or analytics from the desktop application

All of the above data remains exclusively on your local device under your control.

4. How Do We Process Your Information?

We process the limited information we collect to:

• Fulfill your purchase and deliver your license key
• Provide customer support when you contact us
• Send important updates about the software (security patches, major updates)
• Comply with legal obligations
• Protect against fraudulent transactions

Legal Basis for Processing (GDPR)

We process personal information under the following legal bases:

• Performance of a contract: To deliver your license and provide support services you have requested
• Legitimate interests: To prevent fraud, ensure service reliability, and protect our legal rights
• Legal obligations: To comply with tax, accounting, and regulatory requirements

We do NOT use your information for:

• Advertising or marketing to third parties
• Training AI models
• Selling to data brokers
• Profiling or behavioral analysis
• Any purpose other than providing, maintaining, and supporting our Services

5. Third-Party AI Services

FrankenCoder allows you to connect to third-party AI services (such as OpenAI, Anthropic, Google, and others) using YOUR OWN API KEYS. When you use these services:

• Your API keys are stored locally on your device, encrypted
• Communications with these services go directly from your computer to the AI provider
• CeardTech LLC does not have access to your API keys
• CeardTech LLC does not have access to your conversations with these services
• Your use of these third-party services is subject to their respective privacy policies

We strongly recommend reviewing the privacy policies of any third-party AI services you choose to use, including OpenAI, Anthropic, Google, and others.

When using local AI models through FrankenCoder, no data is transmitted to any external service. All processing occurs entirely on your device.

6. How Long Do We Keep Your Information?

Purchase Records: We retain purchase records (name, email, license key, purchase date) for as long as your license is valid and for a reasonable period afterward to handle support requests and comply with legal obligations.

Support Communications: We retain support emails and communications for up to two (2) years to provide context for ongoing support and to improve our services.

Website Analytics: Anonymous website analytics data is retained for up to one (1) year.

You may request deletion of your personal information at any time by contacting support@ceardtech.com.

7. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures designed to protect any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Our security measures include:

• Encrypted transmission of data (HTTPS/TLS)
• Secure payment processing through established providers (Gumroad)
• Limited access to personal information by authorized personnel only
• Regular security reviews of our systems

Your local data security is your responsibility:

• FrankenCoder stores data locally on your device
• We recommend using full-disk encryption on your device
• Keep your operating system and FrankenCoder updated
• Protect your API keys and do not share them

8. Do We Collect Information from Minors?

We do not knowingly collect data from or market to children under 18 years of age. By using FrankenCoder, you represent that you are at least 18 years old or that you are the parent or guardian of a minor and consent to the minor's use of the application.

If we learn we have collected personal information from a user under 18, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 18, please contact us at support@ceardtech.com.

9. What Are Your Privacy Rights?

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate personal information.
• Deletion: You may request that we delete your personal information.
• Portability: You may request a copy of your data in a portable format.
• Objection: You may object to certain processing of your personal information.

To exercise any of these rights, please contact us at support@ceardtech.com. We will respond to your request within thirty (30) days.

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

European Residents: Under the General Data Protection Regulation (GDPR), you have additional rights including the right to lodge a complaint with a supervisory authority.

Law Enforcement Requests

Because FrankenCoder stores user data locally and we do not collect source code, AI conversations, or project data, we generally cannot provide such data in response to law-enforcement requests. We can only provide information we actually possess, which is limited to purchase records (name, email, license key) and support communications.

Security Limitations

FrankenCoder is designed to minimize data collection and keep your information local, but no software can protect against all threats. We cannot protect against malware on your device, compromised operating systems, physical device access by unauthorized parties, or vulnerabilities in third-party services you choose to use. You are responsible for maintaining the security of your own device and accounts.

10. Do We Make Updates to This Policy?

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. If we make material changes, we will notify you by email (if we have your email address) or by posting a notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may contact us at:

CeardTech LLC
159 N Wolcott St Ste 133
Casper, WY 82601
United States
support@ceardtech.com

If you have a complaint about how we handle your personal information, please contact us first and we will try to resolve your concern. You also have the right to lodge a complaint with your local data protection authority.